Hello! Thank you for a wonderful ticketing system! Twice this happened where a user would reply to a ticket only to have a blank page. I've traced to class.mailer.php:
function send($recipients, $subject, $message, $options=null)
....
$txtbody = rtrim(Format::html2text($message, 90, false))
. ($messageId ? "\nRef-Mid: $messageId\n" : '');
$mime->setTXTBody($txtbody);
If I comment out the original $txtbody and just add :
$txtbody = $message;
The response will post. This has only happened twice and otherwise things work great.
Any tips?! Thanks!
