osTicket Version v1.12 (a076918) — Up to date
Web Server Software Apache/2.4.29 (Ubuntu)
MySQL Version 5.7.26
PHP Version 7.2.19-0ubuntu0.18.04.1
I think my initial testing is skewing my stats. I have deleted my test tickets, but I don't want the test tickets to interfere with my stats. Is there a way to properly purge these initial testing of the system tickets?