Whenever I create a new agent I get this message - well actually lots of messages. One for each department I assign them to. But everything seems to work ok. Ignore?
[INSERT INTO ost_staff_dept_access
SET dept_id
= '10', role_id
= '1', flags
= 1]
Duplicate entry '0-10' for key 'PRIMARY'<br />
<br />
---- Backtrace ----<br />
#0 (root)/include/mysqli.php(199): osTicket->logDBError('DB Error #1062', '[INSERT INTO o...')<br />
#1 (root)/include/class.orm.php(3455): db_query('INSERT INTO
os...', true, true)<br />
#2 (root)/include/class.orm.php(658): MySqlExecutor->execute()<br />
#3 (root)/include/class.staff.php(1196): VerySimpleModel->save()<br />
#4 (root)/include/class.staff.php(1112): Staff->updateAccess(Array, Array)<br />
#5 (root)/scp/staff.php(47): Staff->update(Array, Array)<br />
#6 {main}
About this osTicket Installation
Server Information
osTicket Version v1.12 (a076918) — Up to date
Web Server Software Apache
MySQL Version 10.3.15
PHP Version 7.2.18
PHP Extensions
gdlib Used for image manipulation and PDF printing
imap Used for email fetching
xml XML API
xml-dom Used for HTML email processing
json Improves performance creating and processing JSON
mbstring Highly recommended for non western european language content
phar Highly recommended for plugins and language packs
intl Highly recommended for non western european language content
fileinfo Used to detect file types for uploads
APCu Improves overall performance
Zend Opcache Improves overall performance
PHP Settings
cgi.fix_pathinfo "1" is recommended if AJAX is not working
date.timezone UTC
Database Information and Usage
Schema coukgraphskill_osticket (localhost)
Schema Signature 00c949a623b82848baaf3480b51307e3
Space Used 6.36 MiB
Space for Attachments 1.33 MiB
Timezone BST (Interpreted as Europe/London)