Email Piping does not work.: Page 4

Email Piping does not work.

walnut

Email piping — did you overlook...

Two things which you may have overlooked from the osTicket installation guides:

(I did...)

« Extra setup is required at mail server level »

This means: You need configuration access to the mail server, which you don't if it's separate from your web server.

« Local piping refers to the case where osTicket is installed on a server also handling your emails. »

« Most shared hosting users fall into this category. »

Well, there are quite a few shared host for which the mail server is separate !

Ex. HostRocket.

In that case, it's not possible to implement email piping.

(unless you have special rights on the mail server — which you don't)

Your only alternative is the cron method.

I could have saved hours... Hmppff.

dren

migrated osticket and email piping problem

here a line from my /etc/aliases

fu, "|/usr/local/bin/php -q /home/foo/www/fu.net/osticket/api/pipe.php"

i tried using root user too

ever since i migrate to new server i can only get piping to work if i chmod 777 pipe.php, i think? please help, i'm getting the following error

----- The following addresses had permanent fatal errors -----

"|/usr/local/bin/php -q /home/nullshells/www/nullshells.net/osticket/api/pipe.php"

(reason: 255)

(expanded from: )

----- Transcript of session follows -----

PHP Warning: session_start() : Cannot send session cookie - headers already sent in /home/fu/data/www/fu.net/osticket/main.inc.php on line 46

PHP Warning: session_start() : Cannot send session cache limiter - headers already sent in /home/fu/data/www/fu.net/osticket/main.inc.php on line 46

PHP Fatal error: Call to undefined function utf8_encode() in /home/fu/data/www/fu.net/osticket/api/pipe.php on line 78

554 5.3.0 unknown mailer error 255

here are permissions on the old server, still not 764

-rw-r--r-x 1 dren www 4616 Mar 14 2008 pipe.php

i know i can just chmod 777, but i'd like to get this working normal according to instructions with chmod 764 thanks

dren

k, i dunno,now chmod 777 isn't even working :(

dren

OK, used this dakman solution to fix header start errors

http://osticket.com/forums/project.php?issueid=59(http://osticket.com/forums/project.php?issueid=59)

but still

----- Transcript of session follows -----

PHP Fatal error: Call to undefined function utf8_encode() in /home/fu/data/www/fu.net/osticket/api/pipe.php on line 78

554 5.3.0 unknown mailer error 255

dren

ok, this was a php-xml issue

i installed php-xml and now i'm getting this error

----- Transcript of session follows -----

PHP Warning: require(ostconfig.php) : failed to open stream: Permission denied in /home/fu/data/www/fu.net/osticket/main.inc.php on line 66

PHP Fatal error: require() : Failed opening required 'ostconfig.php' (include_path='.:/usr/local/share/pear') in /home/fu/data/www/fu.net/osticket/main.inc.php on line 66

554 5.3.0 unknown mailer error 255

so back to permissions again it seems, i have pipe.php chmod 764 so that works now,but this is

-rw-r----- 1 fu www 1197 Oct 4 14 ostconfig.php

is there a trick to this?

is there someway i can keep it from being world readable and still let it work?

these are same the permissions it has on my old server where it works OK

dren

fixed

Ok, i added mailnull to the www group, this was the same on the other server I forgot to do this... this fixes it!

This is good enough for me.

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