Hi, How can I set department signature in HTML ?

Below are version details:
osTicket Version v1.11
Web Server Software Apache2.4
MySQL Version 5.7.18
PHP Version 7.1.27

I don't follow you...
Go to Agent panel -> Signature.
Type in your signature?
Make some stuff bold, or add some links, or italics.
Reply to a ticket. You will see that the resulting signature keeps your formatting.

6 days later

Hi,
I updated HTML directly in database table, which worked for me. Thanks.

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