Hello,
The custom queues are great!
Could it be possible to add the hep topics as column that we could add in the view?
It's really interesting to view this information.
Regards
hep topics as column in the view?
That is not a feature at this time.
a month later
We were able to add the Help Topic column to our open queue. We call our Help Topics departments though so we gave it a different name, but we set the Primary Data Source to Help Topic.
