Import user issue

misel

Hello

I made an export from my Active Directory Users as "Text" .csv and tryed to import it in osTicket.
But I always get the error Message: "Fehlerhafte Daten. Erwartet: Vollständiger Name, Typ, Beschreibung, E-Mail-Adresse"

Information of my installation:

Fields:

CSV File:

scottro

It looks like it's expecting 4 types and you are feeding it only 3.

Alice Gartner (1)
Benutzer (2)
DESCRIPTON/BESCHREIBUNG (MISSING)
alice.gartner@(3)

ntozier

/agree with @scottro

Also the default csv format is:

Email,Name,Phone,Notes
neil@osticket.com,Neil S. Tozier,1112223333X1212,

misel

Hello

Thanks for the help! The 3rd field was empty.