Hi Sir ,

I installed Osticket and everything is working fine. I have our email service provider on Yahoo Buisness and the OsTicket is installed on Hostgator Web Hosting . I have configured the emailfetching in Osticket successfully but when i send a email to the email ( savio@compnay.com ) it doesnt create a ticket on the OsTicket . After going through the documents noticed that there is Piping or Cron needed to be setup . If i set the Cron on the Hostgator Webhosting , it takes it own email and NOT the Yahoo company email which I want .
Can you Please share the detailed Link OR How to its achieved when the Email is on another server and Hosting on another

  • Thank you Sir , Its solved as you told .

    The Version i kept old as i took a theme which said it worked with the version 1.10

Thank you Sir , Its solved as you told .

The Version i kept old as i took a theme which said it worked with the version 1.10

Gotcha, but there are a number of security vulnerability fixes that were added in 1.10.1 through 1.10.5. And I think some more in 1.11.

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