hello, for my work I need the ldap / active directory plugin to detect the location of the user, to know in which sector they work, and when I get a ticket I know what location is the problem.
how can I do?
This information is not included when using the authentication::LDAP and Active Directory plugin.
You would have to re-engineer it to pull additional fields, and have a place to put it in the Contact Information form.
ntozier is that the phone already brings it automatically from the active directory, I would like the location too, since it is loaded in the active directory
ntozier You would have to re-engineer it to pull additional fields, and have a place to put it in the Contact Information form.
this i want: http://prntscr.com/n0ywap
this url, what file php is?
You tell me what you clicked on and I can tell you what page it is. BAsed on the URL... it takes me to a specific ticket on my system [from 2009].
I'm also not sure what this has to do with your thread topic.
ntozier of course, it's agent panel -> Tickets -> enter any ticket -> click on the username (open this screen http://prntscr.com/n12wfa) -> Organization
Thanks for the image.
It's a users Organization tab.
It's not a single file.
I think that you want:
ntozier yes, This was what I needed, thank you!
Should I close this thread and mark it resolved?
ntozier yes, thanks