I have searched forum and found similar problem from github PR. it seems solved?
But the .msg attachment was not recognized in my installation.
What do you mean by "the .msg attachment was not recognized"
Sorry for confusing.
I mean while the .msg file sent as email attachment, and the email sent by Outlook. The .msg file was not recognized by osticket as attachment to ticket.
Yes, we have a pull request coming for this soon. Stay tuned.
Thanks all. please close this topic