Hi All,
I'm having an issue on the front end "Check Ticket Status" tab. Sometimes I get error 500 when trying to check a ticket status. Any idea why is this happening?
Heres my settings.
Thanks!
Hi All,
I'm having an issue on the front end "Check Ticket Status" tab. Sometimes I get error 500 when trying to check a ticket status. Any idea why is this happening?
Heres my settings.
Thanks!
titomarc
osTicket v1.10 does not support PHP version higher then 5.6, you should downgrade PHP to 5.6 or upgrade to v1.11 it's the newest stable release
take a look at this post on how to upgrade: https://howtohelpdesk.com/how-to-upgrade-osticket-to-1-11/