Hi All,
I'm having an issue on the front end "Check Ticket Status" tab. Sometimes I get error 500 when trying to check a ticket status. Any idea why is this happening?
Heres my settings.
Thanks!
titomarc osTicket v1.10 does not support PHP version higher then 5.6, you should downgrade PHP to 5.6 or upgrade to v1.11 it's the newest stable release
take a look at this post on how to upgrade: https://howtohelpdesk.com/how-to-upgrade-osticket-to-1-11/
Thanks for the reply ramrajone, is that a reason why I'm getting error 500 on "Check Ticket Status" tab?
titomarc Check your php, and web server log it will tell you why you getting error 500 It could be time out
