Quando eu vou fechar um ticket, a sessão de agente é deslogada e eu preciso logar novamente.
Poderiam me ajudar?
When I close a ticket, an agent session is logged off and I need to login again.
Can you help me?
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Environment details? Version of osTicket?
This was a known issue in old versions. https://github.com/osTicket/osTicket/issues/3454
You might find a fix there. Alternatively you can upgrade.