KevinTheJedi Have you seen any errors via mysql error logs? What are the connection errors exactly? This information is pertinent when trying to debug and resolve the issue.
Thanks for responding. osTicket throws this via the web server:
Fatal error: Uncaught Error: Call to undefined function _S() in /var/www/osticket/html/include/class.mailer.php:596 Stack trace: #0 /var/www/osticket/html/include/class.mailer.php(616): Mailer->send(Array, 'osTicket Fatal ...', 'Unable to conne...') #1 /var/www/osticket/html/bootstrap.php(306): Mailer::sendmail('matt.walters@pe...', 'osTicket Fatal ...', 'Unable to conne...', '"osTicket Alert...') #2 /var/www/osticket/html/bootstrap.php(197): Bootstrap::croak('Unable to conne...') #3 /var/www/osticket/html/main.inc.php(28): Bootstrap::connect() #4 /var/www/osticket/html/scp/staff.inc.php(20): require_once('/var/www/ostick...') #5 /var/www/osticket/html/scp/tickets.php(17): require('/var/www/ostick...') #6 /var/www/osticket/html/scp/index.php(17): require('/var/www/ostick...') #7 {main} thrown in /var/www/osticket/html/include/class.mailer.php on line 596
The mysql error log only shows this:
2019-03-08T13:40:01.208320Z 4732 [Note] Got an error reading communication packets
Thanks!
