Any one can help me regarding the history of osticket? what year and version it is started? thank you for youre help
These guys can: https://osticket.com/contact-us/
I haven't found a wikipedia page or anything, but https://osticket.com/about/ & https://supportsystem.com/blog/ say a little about the history.
If you're writing something cool, please upload it to wikipedia, for posterity!