I had osTicket set up to look-up and suggest LDAP users when I start to type a users name upon opening a new ticket. For this to work I removed the line "->annotate(array('relevance' => new SqlCode(1)))" from the file ajax.users.php . This worked perfectly until today.
Today I upgraded to osTicket 1.11 and PHP 7.2 and the user lookup did no longer work. I first suspected, that I had again to removed the line in the ajax.users.php, but it wasn't there in the current code.
Then I switched back to PHP 5.6 and the lookup worked again. I tried to use PHP 7.0 but that also did not work.
So apparently the LDAP lookup does not work with PHP versions higher than 5.6. Is that a known issue or did I do something wrong?
Cheers,
Lukas