After migrate to v.1.11 OsTicket created a new ticket with tittle osTicket Upgraded, that's ok! But the problem is that now I cannot do anything with this ticket. It's permanent now, cannot chance status, cannot delete! How to solve this pls?

Sorry i didn't have this problem on my multiple production sites. What version of PHP are you running?
Is there an error in your php error logs or browser console or displayed on the apge?

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