Hello osticket implemeters! I have downloaded and Installed osticket v1.10.1 on Ubuntu 16.04 LTS and configured it properly so that i can access it on the browser.I have quite number of problems with it.

  1. On the client side i only create the account but get problem when i sign in.When i go to the Admin panel the user is there but showa that user is locked or the activation is pending.
    2.On the Admin panel i cannot Add users,task,agents and assign a agents ticket.I short i cannot use the admin panel at all.The systems shows a freezed window.Attached is the page is get after clicking add User,Agent or create Task.

Have anyone came accross these problems i really need your help.Thank you in advance

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Environment details?
Version of osTicket?

I would hazard a guess that its CentOS and nginx?

Version of Osticket is v1.10.1
web server software is nginx/1.10.3
Mysql Version is 5.7.25
PHP version is 7.0.32-0
Os version is Ubuntu 16.04.1 LTS

I hope i have provided enough information.

Your problem is nginx. We do not support nginx, and osticket will not work with it out of the box. There are a number of nginx configuration changes you will need to make it work. There are several threads over on github containing configuration changes you will need to make. Or you can switch to Apache.

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