Hi Everyone

Im having a problem with smtp setup in osticket and return error authentication failure. You can see image below
Im Using XAMPP 5.6.30 in osticket v1.9.14. Setup in windows 10 pro

I already open Openssl.dll in php.ini.

Hope you can give me a guide
Thank you

Note: The email i use for authentication is also the email i used for fetching(IMAP+SSL) and it is working though.
I dont know why and it failed in smtp setup

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