osTicket Version v1.11.0-rc1 (e321982) — Up to date
Web Server Software Microsoft-IIS/8.0
MySQL Version 5.6.19
PHP Version 5.5.11

I recently updated to 1.11 - I was expecting 1.10 but for some reason 1.11 downed and I was not paying close attention until it was too late. I do like the look of 1.11 though... not germain to the problem though.

When I send a password reset to a User, it never goes.
How do I proceed to troubleshoot?

1.11rc1 should not be run in a production environment.
I would recommend that you restore the database from back up and download 1.10.4.
Then upgrade to that.

Ok.

When I downed the package, the download page would only direct to 1.11 for some reason.
I went back this morning and have downed 1.10.4
When will 1.11 be considered stable? I really like the custom lists.

You may close this thread as you wish.
Thank you....

1.11rc2 should be released shortly. Once its tested and confirmed I think that we will see a 1.11 stable shortly after that.

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