Good Day, may i ask if it is possible to filter the help topic for specific organization, for example help topic 1 is for organizartion 1 only . in the end user only help topic 1 can see of org1?
Not that I am aware of...
You might be able to create a ticket filter... and match on the Organization name and shunt it off to a specific help topic.
when i use ticket filter, in the end user they will see the help topic which is not for the specific organization?
am i right?
Help Topics are not tied to Organizations so... I'm not sure what you mean.