This is our system infoServer InformationosTicket Versionv1.10 (901e5ea) Upgradeā v1.10.1 is availableWeb Server SoftwareApache/2.4.25 (Ubuntu)MySQL Version10.1.25PHP Version5.6.30I have issue as below.When user want to create ticket, they will have to select topic first. After they select the topic, and click "Create Ticket" button, the system will automatically send us the ticket alert along with ticket number, user information but no message shows (only shows the web code)Hi Dxxis Erfgo,
New ticket #000014 created
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From:
James Roman
Department:
Information Technology System Division
%{message}
To view or respond to the ticket, please login to the
support ticket system
Your friendly Customer Support System
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o="75" o="t" path="m@4@5l@4@11@9@11@9@5xe" filled="f"
stroked="f">
@1"/>
@2 1 2"/>
@3 21600 pixelWidth"/>
@3 21600 pixelHeight"/>
@6 1 2"/>
@7 21600 pixelWidth"/>
@8 21600 0"/>
@7 21600 pixelHeight"/>
@10 21600 0"/>
href="http://osticket.com/" style='width.5pt;height.25pt' o="t">
o="cid@asean.org"/>
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This always happen everytime user create new ticket.Please help, thanks.