[resolved] Email configured, but falls back to php.ini config?

upacreek

Server Information

osTicket Version

v1.10.4 (035fd0a)

— Up to date

Web Server Software

Apache/2.4.34 (Win32) OpenSSL/1.0.2o PHP/7.0.31

MySQL Version

10.1.34

PHP Version

7.0.31OS Windows Server 2016I configured my email in Admin panel -> Emails -> your email -> and configure the settings accordingly. Sending Email via SMTPStatus - EnableHostname - ssl://smtp.gmail.comPort Number - 465 I tested using the diagnostic and it sent out an email. All good right?I create a user, set first name, last name, email address, set membership, and then tell the system to send out a password reset email. Failure. PHP Warning: mail(): Failed to connect to mailserver at "localhost" port 25, verify your "SMTP" and "smtp_port" setting in php.ini or use ini_set() in C:\\xampp\\htdocs\\support\\include\\pear\\Mail\\mail.php on line 156, referer: http://rcssupport/support/scp/staff.php?id=3I've no idea how to configure php.ini to use an authenticated gmail account. Help?

ntozier

Admin panel -> Emails -> SettingsDefault MTA?

upacreek

While I found a workaround after digging around more, this does not explain why OSTicket is failing to use the built in email configuration. With the configuration as shown above, you get some, but not ALL emails the system tries to send.I found a workaround here: https://stackoverflow.com/a/21891895

Use Fake sendmail for Windows to send mail.

Create a folder named sendmail in C:\wamp\.Extract these 4 files in sendmail folder: sendmail.exe, libeay32.dll, ssleay32.dll and sendmail.ini.Then configure C:\wamp\sendmail\sendmail.ini:

smtp_server=smtp.gmail.com

smtp_port=465

auth_username=user@gmail.com

auth_password=your_password

The above will work against a Gmail account. And then configure php.ini:

sendmail_path = "C:\wamp\sendmail\sendmail.exe -t"

Now, restart Apache, and that is basically all you need to do.

upacreek

@[deleted]I don't think I've ever seen or looked at this setting, or realized what it was. It was set to None, use PHP function.I've now set that to my configured default email account and setting.I am humbled. :)

ntozier

:)Glad that your all set. Should I mark this as resolved and close the thread?Have a great weekend!

upacreek

@[deleted]If something else arises, I'll open a new thread. I'm going to assume that was a setting I overlooked, and should resolve the initial problem I was having.Thank you, and have a great weekend as well! :)