Sorry not a PHP expert - would help to know if an object of type TicketModel exposes a method for querying custom form data. Looking at the code isn't immediately obvious to me. I'm trying to add a column to tickets.inc.php for a custom form item which is included on all of our tickets.
@[deleted]0
1.11.0rc-1 has this feature by default called Custom Columns and Custom Queues. No need to modify.
Cheers.
Good to hear thanks.. Not entirely sure I want to run a release candidate in my production env though... Would appreciate if anyone that has any experience working with the php ticket / ticketmodel objects could enlighten me as to whether they expose a any methods/properties for querying custom form data to display on the open queue. I'm in the process of figuring out how to debug so I can view the objects myself, but much easier if someone just knows :)
@[deleted]0It's even more unsafe to use un-approved, un-merged mods as they could mess with underlying components or leave you vulnerable to XSS or worse.With that being said you will have to proceed at your own risk and using your own knowledge/research/code skills.Put your field on the Ticket Details form and you can do something as simple as the below diff:https://expirebox.com/download/79e72c6f6866c3bab56a92d74eaa6e63.htmlCheers.
I understand, thanks Kevin
Got it workin'... Thanks !
