Exporting metrics via the API - is it possible, and where is the documentation?

JDeTeves · Aug 5, 2018

Hi all,We are looking to export metrics (tickets per Organization, response time, tickets per Topic e.g. "printers") to another graphing tool outside the main OSTicket dashboard.Is it possible to do this via the API, or perhaps another means? If so, where can I find the documentation?Thank you!

ntozier · Aug 6, 2018

There is currently no API for that.There is the Dashboard and there is a 3rd party reports plugin.http://software-mods/