How to customize this Dashboard of Agent to show all agent? - osTicket Forum

Mods and Customizations
How to customize this Dashboard of Agent to show all agent?

Wwindsxii
Jun 21, 2018
Post #1 Thursday, June 21, 2018 8:26 AM
Edited

Hereby my osticket version information: blank

7 days later

ntozier
Jun 28, 2018
Post #2 Thursday, June 28, 2018 6:49 PM
Edited

Admin panel -> Agents -> Agent.Click on Permissions tab.Click on Misc tab.Check Stats - Ability to view stats of other agents in allowed departments.Click Save Changes.Othewise I presume that they would need to be an admin to see all the other agents stats.

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How to customize this Dashboard of Agent to show all agent?

windsxii

Hereby my osticket version information: blank

ntozier

Admin panel -> Agents -> Agent.Click on Permissions tab.Click on Misc tab.Check Stats - Ability to view stats of other agents in allowed departments.Click Save Changes.Othewise I presume that they would need to be an admin to see all the other agents stats.