Is there a way to do this? Currently I'm having to chase up a lot of tickets cause clients are responding to latest information request.
Yes, there is a third-party plugin which offers this functionality.https://github.com/clonemeagain/plugin-autocloser
Thank you!
Does anyone know if this still works with the latest version? 1.14.x
I doubt it. I think it was written for 1.10.