After you remove it from the DB, delete it from os Ticket/plugins folder.If you want to re-add it I recommend that you re-download it since it sounds like you have a broken one.
hmmm, still the same... I've deleted it from the DB and then deleted the from the folder.When uploading a new storage-fs.phar and uploaded it says like the picture when choose "add new plugin"
and then it goes back to say (defunct - missing).I really don't understand this...
You downloaded from osticket.com/download right?
yes, downloaded from osticket.com/download a couple of times now
version of PHP?Webserver and version of webserver?Are you getting any error logs in your PHP error log?
hmm, need to get back to you on these questions.... I need some help to find answers..
I've got these informations from OsTicketPHP Error log isn't avalible for for me at the momentosTicket Version
v1.10.1 (9ae093d)
— Up to date
Web Server Software
LiteSpeed
MySQL Version
5.6.40
PHP Version
5.6.36
We do not support litespeed. It could be an incompatibility with that. But with no errors, or anything to go on I'm not sure what else we can do to assist you.
Also make sure you have ALL the plugins installed for PHP.
Cheers.
okay, thanks for all your help so far... i'll try to figure it out.The wierd thing is that it has been working...
For what it's worth, I had this exact same issue with the attachment plugin. Switching from litespeed to apache immediately fixed the problem.
