Password reset URL works badly - osTicket Forum

Troubleshooting and Problems password changing
Password reset URL works badly

SSergioparedesv
May 3, 2018
Post #1 Thursday, May 3, 2018 4:39 PM
Edited

When the agent has to ask for a password change, the wrong URL arrives.for example<a href="http://osticket/scp/http://osticket/scp/pwreset.php?token=xxxx">http://osticket/scp/pwreset.php</a>the error is in the (a href)

ntozier
May 3, 2018
Post #2 Thursday, May 3, 2018 4:41 PM
Edited

Check your template. It looks like its wrong in your template.Admin panel -> Settings -> Agents -> Templates -> Password Reset Email

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Password reset URL works badly

Sergioparedesv

When the agent has to ask for a password change, the wrong URL arrives.for example<a href="http://osticket/scp/http://osticket/scp/pwreset.php?token=xxxx">http://osticket/scp/pwreset.php</a>the error is in the (a href)

ntozier

Check your template. It looks like its wrong in your template.Admin panel -> Settings -> Agents -> Templates -> Password Reset Email