I have osTicket setup running with Postfix/SMTP; it has local accounts e.g. oshelpdesk, osticket, osalerts etc. setup who authenticate to the SMTP server to send and receive email. Cool, no problem.However, we have a mail exchange server where the SMTP relays off of. It has aliases configured to send to the above email addresses.For example,ticket@mydomain.com -----> osticket@sub.mydomain.comhelpdesk@mydomain.com ----> oshelpdesk@sub.mydomain.comAnd it works great, no problem.However it constantly generates users because of this. So in our users list we have all these non-real alias users.Is there anyway to prevent this from happening? Its not a huge deal but just curious if anyone has found a work around or if theres a feature im not aware of.
