Hello everyone.I need to know how do I remove the information "eg john.doe@osticket.com" in the combobox E-mail before user enter their email address? Can I remove on database with PHPMYADMIN?Please, see you the attached files.

osti-1.JPG

combo_info.jpg

1.9.12 is pretty old.I don't have an install that old to look on.You would have to search the files in your installation for the string.

Hi @[deleted]I found the file where I did change ou remove this information.I attached the image below.~/include/client/accesslink.inc.php (line25, col 55 opened on VI)Thanks!blank

display-email_.jpg

I'm glad that you found it. I've marked this as resolved and closed it.If you have another question please open a new thread. :)

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