Hello,I try to install a fresh new osTicket 1.10.1 but I get this error after setting parameters :Fatal error: Uncaught exception 'InvalidArgumentException' with

message 'List indices should be integers' in

/var/www/vhosts/mydomain.com/sd/support/include/class.util.phpURL : https://support.traceurdirect.com/setup/install.phposTicket version : 1.10.1System : CentOS 6.9 (final) + Plesk Onyx v17.8.11PHP version : 5.6MySQL version : 5.5.55Web server : NGinx 1.11.10Thank you for your help.

Please help us to help you by reading and following the posting guidelines located in this thread: Please read before requesting assistance.  The more information you give us the better we will be able to assist you. Thank you.

I give more details about my server configuration.Thank you.

I've only seen that error when installing osTicket in other languages besides english.If you are trying to do that, try installing with English first.  Then add the other language afterwards.osTicket does not support nginx.  There are a number of configuration changes that you will need to make to make it work, there are numerous threads on github about what needs changing.CentOS usually has SELinux enabled by default.  This also does not work out of the box. You can temporarily disable it to see if it helps.

You are exact. The problem come from language file.I will take a look to NGinx configuration.Thank you for your help.

Very welcome.  Would you like me to mark this as completed and close it?

Write a Reply...