Version, 1.10.1  up to date.

Languages installed  English  as main,  packs  german , French , Spanish

The problems are  2,, 

1. featured knowledge base articles on the support center home  are not converted when language is selected, but everything else is.

2. the category faq's  once expanded using the clickable link revert back to English, as though that code needs to check and display the correct language.

problem 1  go here

https://support.reconsentinel.com/index.php

click any of the languages flags and featured knowledge base articles are not converted.

Problem 2 go here

https://support.reconsentinel.com/kb/index.php

Click on any language tab, you will see the faqs change properly.

However if you click on one of the category folders, to see all of the faqs in that category, they all change back to English.

I went through everything I could think of and made the language changes but these items are not working.

I am not the installer, so any technical info  or mods necessary, plz be detailed.

Thanks

@[deleted]These are both known issues with fixes coming. Stay tuned!Cheers.

Thanks,  glad it wasn't me that missed something obvious.

@[deleted]I have made a pull request that fixes this issue: https://github.com/osTicket/osTicket/pull/4229Please make the changes, test, and get back to me.Cheers.

Write a Reply...