I wonder if osTicket does support full-text search. My colleague tested it with some text that is in a ticket and it gave no result.RegardsThomas
This does not appear to be a Suggestion and Feedback. Moving to General Discussions.Does your colleague had full access to all tickets?
Yes he has.Does this mean there is a full-text search?
Well I search for thins all the time and find results. I haven't confirmed that all the results are 100% correct .