Hi everybody,First of all, here is what I am working with:osTicket-Versionv1.9.16 (f4a172f) —  AktuellServer-SoftwareApache/2.4.29 (Unix)MySQL-Version5.6.37PHP-Version5.6.33No plugins or mods, other than the German language package.Here is my problem:I recently changed the helpdesk URL from http://myurl.com/ticket to http://myurl.comMost things are working fine, so e.g. %{url} is targeting the new helpdesk URL.But the variable that should be holding a working link for a new agent which was created by an admin and which the agent is getting via an e-mail to create a new password "%{link}" is holding the following:Via Settings -> access I can edit it and it's linked to "http://myurl.com/scp/%%7Blink%7D"In the mail it creates http://myurl.de/http://myurl.com/scp/pwreset.php?token=t0k3n....Any ideas where to change that manually for how to fix it?Sadly my searches via this forum or google did not find me a solution.Thanks in advance,Kim