Hi, I have installed latest osTicket version yesterday (on a managed linux vserver). osTicket fetches mails via IMAP. IMAP settings are ok, because if I check "Fetch on auto-cron" mails are fetched and converted in tickets correclty every 3 minutes.If I uncheck "Fetch on auto-cron" (E-Mail Fetching is set to enabled), no mails are fetched. "Fetching Email via IMAP or POP" is enabled. Cron is setup. No error mails are sent, our hoster told us, that cronjobs is executed every 5 minutest. But: cron.php does nothing. I have tested to run cron.php via putty. File is executed, If have added debug echos to see, where script stops. Stops at require('api.inc.php'); The echo after this line is not put out. Probably there is a condition in api.inc.php or later included scripts which stops script?Do you have any idea how to find that condtion/the reasion for this behaviour?Further infos see below.Thank you for every hint!ChristianServer InformationosTicket Version v1.10.1 (9ae093d) — Up to dateWeb Server Software ApacheMySQL Version 5.6.36PHP Version 5.6.33-he.0PHP Extensionsgdlib Used for image manipulation and PDF printingimap Used for email fetchingxml XML APIxml-dom Used for HTML email processingjson Improves performance creating and processing JSONmbstring Highly recommended for non western european language contentphar Highly recommended for plugins and language packsintl Highly recommended for non western european language contentfileinfo Used to detect file types for uploadsAPCu Improves overall performanceZend Opcache Improves overall performancePHP Settingscgi.fix_pathinfo "1" is recommended if AJAX is not workingdate.timezone Europe/BerlinDatabase Information and UsageSchema db1153784-ticketsystem (localhost)Schema Signature 98ad7d550c26ac44340350912296e673Space Used 11.56 MiBSpace for Attachments 6.63 MiBTimezone CET (Interpreted as Europe/Berlin)