I m using osticket v1.10, apache - Apache/2.4.27 (Amazon) OpenSSL/1.0.1k-fips PHP/7.0.21, mysql- 5.6.37, php- 7.0.21On the dashboard when I enter date in Report Timeframe and click on Refresh, Ticket Activity graph and Statistics table get changed according to tickets in that time period. When I export the statistics table then I got the excel file with mismatching data of statistics table.Help me to resolved this issue.

Before changing timeframe it export like below snapshot:

before_change_date.png

After changing timeframe it export like below snapshot:

after_change_date.png

The Dashboard is outdated, and has been on the revamp this feature list for quite a while.  So long in fact that many people have researched and made or bought 3rd party reporting tools for this.  We use forum member @[deleted] Reporting Plugin (formerly ReportMod) available here: http://software-mods/It is not free, but it doesn't cost very much,

Write a Reply...