Hi, First of all thanks a lot for creating such a wonderful software. My OSticket version is v1.10-49-gf4fef2f.I have used email piping. Recently I moved my osticket installation from a server running cpanel to another server running cpanel.There are 2 problems, and I think they are related:1. When a new user sends email to support email id, user gets a bounced email back with following contents:subject: Mail delivery failed: returning message to senderContent:This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
pipe to |/home/spurple/public_html/support.mydomain.com/api/pipe.php
generated by firstname.lastname@example.org
The following text was generated during the delivery attempt:
------ pipe to |/home/spurple/public_html/support.mydomain.com/api/pipe.php
generated by email@example.com ------
File not found2. When a user tries to create an attachment over 2 MB in size, on submitting the reply from support portal he gets a blank page with "File not found" only mentioned on it.For smaller attachments it works fine. I have checked it with file system attachments plugin as well as with database based attachments.3. For both of above instances, support admin gets an email with content similar to following:subject: IOException: Unable to read resource contentContent: (root)/uploads/b/b56944cb4722cc5cda9d1e23a3ea7fbc: Unable to read from filehttps://www.support.mydomain.comI have checked permissions, all looks fine, because I have moved the account from another cpanel so all permissions etc are respected.