is it possible to fetch from multiple email account, to be sent tocertain users and department.I have tried the online demo only and the system allows 1 account to be fetch onlyin admin-settings-mail
In the email you can specify what department it is for and then you could make a rule for new emails that have said department to do the assignment.
Q: is it possible to fetch from multiple email account, to be sent to certain users and department.A: Certain departments: yes. Certain users: maybe with a ticket filter. I haven't tried.
Very welcome.Should I mark this as resolved and close it?
hello, yes, please set resolvedreally nice, have already setup OSticketwith 5 email fetch accounts