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We are migrating from freshdesk to osTicket and have really only one missing function that's causing heartburn - an "Activity Stream" function/dashboard. The pattern/flavor of our support activity is a relatively small number of tickets which tend to have significant volumes of back and forth with the customer. Our support manager needs to be able to see an audit trail/journal/activity stream in reverse chronological order to see what's happening on open tickets.I think this may be similar to part of the suggestion made in this thread: http://forum.osticket.com/d/discussion//activity-stream/p1I've attached a screenshot of the type of thing I'm asking for; do others feel this would be useful?Thanks,Michael