i have a problem again and need the help of the great knowledge of
people here, i want to be able to send out payment reminders using
either canned response or created message.
In summary i want emails to be sent out daily after ticket is overdue,
OS ticket version is 1.10. I have 3 reminders types and want to send
reminder 1 then 2 then 3 on separate days, would be great if this can
be done easily without creating a custom script or programming.
I look forward to your replies and thanks in advance.