No Sir, The same problem arises(Find the attached files)I had uploaded an JPEG ,MS word files,it is showing the same error..This works well with PDF
@[deleted]Are JPEG and MS word files part of the Allowed File Types for Users?(Admin Panel > Settings > Tickets > Ticket Attachment Settings > Config > Additional File Type Filters)I have never seen this before, it's really strange.
@[deleted]Also, have you tried clearing the cache and refreshing that error page? I've read online this can happen sometimes due to browser caching.Tip: Check you PHP error logs for a more detailed error.
@[deleted] So an update: you should try this command again $ sudo chown -R daemon files/ but instead of daemon you should use the PHP user. If you are running something like PHP FPM then it's likely PHP is running separate than Apache. So try figuring out which server user is running PHP and run the above command again with the PHP user and group. Cheers.
This error was rectified in new version. Thank you so much
@[deleted] Well, I'm glad the issue was resolved! Thank you for posting your resolution. Cheers.