Hi Team - just looking through the discussions but cannot locate answers to two questions1 - Is there a moblie app available2 - Can I seamlessly upgrade from and early version (can't find my current version - installed many, many years ago)Thanks Colin
There's no official app. There was one for the 1.7 version, not sure if it's still good.
If you've not customised it, yeah, upgrader should be no problem.
You are going to want to figure out what version you are running. If you are running a version of osTicket Pre 1.6ST you will need to upgrade to 1.6 prior to upgrading to something more current.In REALLY old versions you can take a look at the main.inc.php and there is a THIS_VERSION line that tells you what version it is.