How will I fetch and include the SLA Plan assigned to tickets to the ticket view?
Here is what I have made already
Also, how will I make the SLA Plan to appear in the csv file?
Need an urgent help. :( Thanks if there's one.I am using version 1.9.15
Answers, anyone? :(
The SLA table seems to already be available in the query so in $qselect ~row 252 add sla.name as sla_name and then add this in the cell <?php echo $row; ?>