Hi, I got it all working pretty OK right now. But since we are not an english business we need to have a translated version of osTicket. I installed a language pack, but the language pack only applies to some pages on the ticket client portal. Nothing on the scp side has been translated even though the language pack has a 98% completion.Also. What kind of notification options does osTicket have? Can I get notifications in the browser?Are there free themes for osticket?Using 1.10 btw.
Please help us to help you by reading and following the posting guidelines located in this thread: Please read before requesting assistance. The more information you give us the better we will be able to assist you. Thank you.Delete the DB and recreate it. Add the language pack (file system).Run the installer.Select the language.
I fully configured and made email templates and all that. Do you mean that if I delete the database, I will lose it all? thanks.
Yes.But your default language will be the lang pack. Other wise you will have to go through and make user and agent preferred languages to the lang. And in the past the devs have recommended that you install using a language pack if you want to use one.
I just did, and it still doesnt translate.I created a folder in /i18n called nl_NL and put the nl.phar in there, and then chose it as install language.
"I just did, and it still doesnt translate."Can you be more specific?
Sorry, I got it working right now. I put the whole nl.phar file inside of nl_NL(located in the i18n folder)I extracted the .phar file and put that in the nl_NL folder. it works now.One more question, what notification options are available in osticket for new tickets, assignments etc? Just email notifications? Thanks so much.
All notification is done via emails. :)
Ok good! I got the translation working but the tabs under admin panel>settings>tickets/forms/system/tasks are not clickable. the URL changes to that page but it doesnt do anything
the main tabs are also missing the save buttons
It sounds to me like there might be a problem with that NL language pack.I would report it on github. You will want to include your webserver ver, php ver, mysql ver, and any errors being logged also.https://github.com/osTicket/osTicket/issues/new
