Apologies on that. I am using XAMPP on a Windows machine. i have configured osTicket v1.9.12 successfully. The program sends mails properly, But when a client make a ticket the client recieve the next osticket alert: "Unable to retrieve template 'ticket.notice' - id#0 " also the admin recieve different osticket alert like:"ticket.activity.notice" -
id#0, "ticket.alert" - id#0, etc.Thank you in advance.