Adding a custom field to the Post reply form in the Agent panel. (I want to add a dropdown) - osTicket Forum

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Adding a custom field to the Post reply form in the Agent panel. (I want to add a dropdown)

Ccamf123
Jun 15, 2017
Post #1 Thursday, June 15, 2017 2:11 PM
Edited

Hello I have seen another forum on this matter however it was over 3 years old and stated that there was an investigation in releasing this feature. Has this now been made available ?

ntozier
Jun 15, 2017
Post #2 Thursday, June 15, 2017 2:33 PM
Edited

I'm not aware of adding more fields to the post reply form ever being even considered for inclusion.

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Adding a custom field to the Post reply form in the Agent panel. (I want to add a dropdown)

camf123

Hello I have seen another forum on this matter however it was over 3 years old and stated that there was an investigation in releasing this feature. Has this now been made available ?

ntozier

I'm not aware of adding more fields to the post reply form ever being even considered for inclusion.