I am administrator  Have set up my coworker as an agent. I want to send a password to him. In the popup, it has 3 buttons: reset, cancel and update. Your reset button does not work. 

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Please help us to help you by reading and following the posting guidelines located in this thread: Please read before requesting assistance.  The more information you give us the better we will be able to assist you. Thank you.No osTicket version.No directions to replicate issue.No idea what you are talking about.

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