Hi everyone, I successfully updated from 1.9.15 to 1.10 and configured Active Directory/LDAP withouth any problem.All my osticket users comes from AD, no external sources.The only thing is when I create a ticket for a user from my operator account I have to fill it completelly user@domain.example (no suggetion appears in the box from AD) with the old version te username was filled in automatically typing the first chars.Thank you for the suggestions!