Multi LDAP authentication and LDAP Sync (1.2)

jphilbert

Plugin for OS Ticket that allows for authentication with multiple

domains and servers for agents and/or clients on osTicket also syncs user defined attributes from AD LDAP. The software is beta but works great in productions. I have been using it for the last 2 years and this is the first major update for ldap syncing.

I currently using it with 3 separate domains with no issues (feedback is welcome now that I am active again)

Updated to version 1.2Features

Multiple domain and server support.SSL connection support.LDAP login for both agents and clients (can be toggled for neither, either, or both).Combines users in all domains into one for seamless searches.Creates user accounts and syncs information as needed.Sync accounts in LDAP with user defined schedule.Syncs all attributes only on users that have change via AD time and date.Custom defined ldap map attributesKeeps track of updated users

Sync Configuration blank download here : https://github.com/philbertphotos/osticket-multildap-authUpdating wiki....

vinayakvina

jphilbert
Hi,
Iam new to this osticket system installation. I need so help from you. I installed osticket in ubuntu. Everything works well email alert , user local account login, ticket closure. But now we planning to integrate our ldap server with this osticket.can share the steps for the implementation. I installed osticket ldap plugin. It is also configured. Shows ldap connection successful. Now How can i add my ldap users , should I import all the users from ldap( what is the steps for importing from ldap server), or any user from the ldap account can login to client portal without a registration.
For syncing ldap user what are the steps should I follow. How can i install the plugin to the osticket system.
If possible Can you share your contact mailid.

jphilbert

Contact form fields

ntozier

@jphilbert continues to rock the osTicket multi LDAP scene. :)

jphilbert

Forgot to add an example of the LDAP config page. Please check the wiki before upgrading. blank

jphilbert

@[deleted] Thanks its my baby ...Its just hard to release updates when I am not comfortable with the code(cleanest vs functionality)... it took a while to get it to this point. The LDAP sync was a pain in the butt to got right enough for others to hopefully benefit from it.

jphilbert

Here is an example of the emailed report.

Synt4xError

So is this just an addition to the current LDAP plugin to allow multiple domains to be authenticated and using LDAP with one instance of OSTicket?

ntozier

Yup.

jphilbert

Well it also syncs all users in LDAP based on the Mapping of values you input.example blank

Synt4xError

Very useful, Amazing work, thank you!

wizard210

trying to use this with my site and get first run configuration error. unable to copy files. Osticket ver 1.10ubuntuer 16.04 serverphp 7

jphilbert

It seems that you dont have permission to create/copy files from one folder to the other.The plugin copies a needed file to the /scp folder. You can copy sync_mldap.php manually.

atroon

Can you mention what php extensions are required for this plugin? I installed it and the moment I clicked 'enable this plugin' the web server died with a 500 error. Error log is empty, access log just reports 500 errors, PHP shows no other errors, I'm kind of at a loss but googling suggests similar behavior is caused by missing PHP modules.

jphilbert

All it needs is the LDAP module ...but it should not do a 500 error when its missing but I will have to check and without a error log it very difficult to pin down the issue.

Micke1101

Yea i recall having the same error as atroon when trying out the plugin, if i recall correctly the php error log said that there was tables missing in the database.

jphilbert

This is somethingh I need to fixhttps://github.com/philbertphotos/osticket-multildap-auth/issues/3

jphilbert

it should not cause a 500 eror.

anpa

Hi,i have installed the plugin in osTicket 1.10.After install i only get blank pages and the osTicket does not work anymore.Any idea to fix or is the plugin not compatible with osTicket 1.10 ?

jphilbert

Its compatible .... sorry for the late response but I dont get emails when the forum post is updated. Let me know if you still need help getting it to work.

TicketManiak

Great work jphilbert!I would like to know 2 things:1. do I need both LDAP plugins...yours and original or I can use only yours?2. how do I exactly incorporate value mapping from LDAP to osticket? Lets say I want add office number in user info. Same way like you have on latest screenshot in this thread.