Hello, I created a custom form containing 3 variables (osticket v1.10), I would like to multiply these variables, no need to save on bank, just display on-screen output and print the ticket. In which file do I find these custom form variables?? Thank you very much.

Please help us to help you by reading and following the posting guidelines located in this thread: Please read before requesting assistance. The more information you give us the better we will be able to assist you. Thank you.

Hello, sorry if I could not express myself, I will try again, in ticket details form, I created 3 variables, I would like to locate this page in php to create a multiplication between variables. I checked that the form is in "/scp/forms.php?id=2" and related to "dynamic-forms.inc.php" when using theadmin mode or in "/scp/tickets.php?id=XXX "In the agent mode. I also analyzed that in the same file "/scp/tickets.php?id=XXX" viewed through the browser the source code refers to the "<table class =" ticket_info custom-data "cellspacing ="0 "cellpadding =" 0 "width = "940" border = "0"> as follows, thank's again:

class-ticket_info.png

This is not a feature of osticket at this time. You would have to figure out where the values are being stored for the ticket and code the calculation yourself, and then have it displayed by altering the code.

Hello, thanks for the feedback, if I only knew the php file that contains the details of the ticket details with the variables, it would help me a lot.

Write a Reply...